Optum Personal Care

The Optum Personal Care app simplifies the management of your OTC benefits, providing a comprehensive platform to access everything you need for shopping in one convenient location. You can explore your benefit details, monitor your credit balance, and utilize various tools designed to enhance your shopping experience.

This service is tailored for individuals enrolled in Optum® Personal Care Benefits through their employer, health plan, or other groups. To register, it is essential that you meet the eligibility criteria for your Optum Personal Care Benefits account. Formerly known as FirstLine Benefits, Optum Personal Care Benefits enables health plans to offer their members home delivery of vital over-the-counter (OTC) products.

Create Your Account
A straightforward onboarding process guides you through the setup of your account, allowing you to swiftly register and access your benefits.

Manage Your Account
Safeguard your username, password, and email preferences with secure management options.

Check Your Balance
Stay informed with updates on your account balance and expiration date, ensuring you know when credits are available for use.

Shop Online
Purchase from our extensive online catalog and enjoy direct shipping to your home. You can also keep track of your order status directly within the app.

Get Answers to FAQs
Visit our help center for quick solutions to any queries regarding your benefits.

Contact Customer Service
Utilize the app to connect with our customer service team whenever assistance is needed.